Airtel Money, one of the leading mobile money services in the country, has continually adapted its charges and services to meet the needs of its users. In 2024, understanding the charges associated with Airtel Money is crucial for both consumers and businesses. This blog provides a detailed look at the current Airtel Money charges in Kenya, highlighting key changes, trends, and their implications.
1. Introduction to Airtel Money
Airtel Money is a mobile money transfer and payment service provided by Airtel Kenya. It allows users to send and receive money, pay bills, purchase airtime, and perform various other financial transactions using their mobile phones. Over the years, Airtel Money has become an essential tool for financial transactions, particularly for those without access to traditional banking services.
2. Overview of Airtel Money Services
Airtel Money offers a range of services, including:
- Money Transfers: Sending and receiving money domestically and internationally.
- Bill Payments: Paying utility bills, school fees, and other services.
- Airtime Purchase: Buying airtime for Airtel and other networks.
- Merchant Payments: Making payments to businesses and merchants.
- Banking Services: Linking to bank accounts for deposits and withdrawals.
3. Airtel Money Charges in 2024
Airtel Money charges can be broadly categorized into transaction fees for sending and withdrawing money, bill payments, and other services. Here is a detailed breakdown of the charges:
a. Sending Money
The cost of sending money varies depending on the amount being transferred and whether the recipient is an Airtel Money user or using a different network.
b. Withdrawing Money
Withdrawal charges depend on the amount being withdrawn and the withdrawal method (agent, ATM, or bank):
Airtel Money says continues to expand its agent network across the country. Customers can access the services by dialing *334# or through My Airtel App.
Below is a summary of the Airtel Money revised charges.
TRANSACTION LIMITS IN KES | AIRTEL TO AIRTEL CHARGES | TRANSFER TO OTHER NETWORKS | WITHDRAWAL CHARGES |
---|---|---|---|
1 – 49 | Free | 0 | 0 |
50 – 100 | Free | 0 | 10 |
101 – 500 | Free | 6 | 25 |
501 – 1,000 | Free | 11 | 25 |
1,001 – 1,500 | Free | 20 | 25 |
1,501 – 2,500 | Free | 30 | 25 |
2,501 – 3,500 | Free | 50 | 44 |
3,501 – 5,000 | Free | 70 | 55 |
5,001 – 7,500 | Free | 80 | 95 |
7,501 – 10,000 | Free | 90 | 135 |
10,001 – 15,000 | Free | 95 | 150 |
15,001 – 20,000 | Free | 95 | 160 |
20,001 – 25,000 | Free | 100 | 160 |
25,001 – 35,000 | Free | 105 | 240 |
35,001 – 40,000 | Free | 105 | 260 |
40,001 – 45,000 | Free | 105 | 270 |
45,001 – 50,000 | Free | 105 | 300 |
50,001 – 250,000 | Free | 105 | 300 |

c. Bill Payments
Airtel Money charges a nominal fee for bill payments, which varies depending on the service provider and the amount:
Service Provider | Charge (KES) |
---|---|
Utility Bills | 5 – 50 |
School Fees | 10 – 100 |
Other Services | 5 – 50 |
d. Airtime Purchase
Purchasing airtime using Airtel Money is generally free of charge, making it a convenient option for users to top up their phones.
e. Merchant Payments
Merchant payments through Airtel Money are typically free, encouraging the use of mobile money for daily transactions and supporting cashless payments.
4. Recent Changes and Trends
In 2024, Airtel Money has made several adjustments to its fee structure to remain competitive and address customer needs:
- Lower Fees for Small Transactions: To promote financial inclusion, Airtel Money has reduced fees for transactions under KES 500.
- Enhanced International Transfer Services: Airtel Money has expanded its international money transfer services, offering competitive rates for sending money to various countries.
- Promotions and Discounts: Periodic promotions and discounts on transaction fees are offered to encourage the use of Airtel Money for different services.
Airtel Money continues to be a vital financial tool in Kenya, offering a range of services with competitive charges. Staying informed about the latest charges and trends helps users maximize the benefits of Airtel Money while managing costs effectively. As mobile money services evolve, Airtel Money is poised to remain a key player in the Kenyan financial landscape.
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